The company has one main server where they install all software and licenses for them. Recently, this company has made another purchase of a TBC network license, only this time they bought the Survey Advanced module for the tendering department. Our client, a large multinational company, purchased a TBC Site Construction network license for several "seats" for the engineering department a few months ago. New purchases of dongle licenses are not managed in the Virtual Warehouse at this time.I have a problem with the TBC network license. To cancel a product key that has been generated, contact required, to filter for that code in the Virtual Warehouse, select Product Key from the drop-down filter list near the top of the Hardware Variants panel and enter the product key. A new code cannot be generated until the current code status is Activated. The generated code is displayed in the Product Key field in the Key ID tile in the Hardware Variants panel with the same status as the Product Key. If the customer encounters any email delivery issues, you can forward your copy of the email to the customer. The email is also blind copied (BCC'ed) to your email address. Once consumed, it may take up to 15 minutes for the Virtual Warehouse to recognize that the product key has been consumed.Ĭlick OK to generate the product key and email it to the customer using the customer email address stored in the Virtual Warehouse. The Send Product Key To Customer button is not available if you have not yet set the customer for the Key ID.Ī message explains that you cannot generate further product keys until the product key has been consumed. To generate the 19-digit product key that the customer will use to activate Trimble Business Center, click Send Product Key To Customer near the bottom of the Configuration panel. To use stock from multiple sales or purchase orders starting with the oldest order, select the Assign from total stock (using oldest first) check box when selecting items. In the confirmation message, click OK.Īdditional seats have a different part number to the initial seat that is assigned when you select the Trimble Business Center software edition. Select the number of seats and click Assign. To add more software seats, click Add More Seats. Review your changes and click OK.įor more information, see Trimble Protected Plans and factory warranties. Select the Activation Date, the Expiry Date, and the Protection Plan(s) to apply and click Assign. To extend the software maintenance, click Assign Trimble Protection Plans in the Trimble Business Center software tile. Select the module(s) and the appropriate sales order/purchase order number and click Assign.
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